DLAM Mission, Vision & Core Values

Mission Statement: To support UCLA’s premier research program by promoting the highest standards of animal care, welfare, regulatory compliance, and customer service.

Vision Statement: DLAM will set the standard for animal resource operations around the world by offering full-service animal healthcare, educational programs and state-of-the-art veterinary consultation.

Core Values

 

Respect
  • We are Open, Pleasant, and Considerate
  • We are Caring, Compassionate, and Humane toward People and Animals
  • We Maintain a Safe Workplace
  • We Promote Participation, Inclusiveness, Cooperation and Teamwork
  • We Embrace and Exemplify Diversity
  • We Recognize and Reward Efforts
  • We Celebrate our Achievements
Integrity
  • We are Honest, Truthful, Trustworthy, and Transparent
  • We Believe in and Promote Regulatory Compliance
  • We Do What We Say We Will Do
  • We are Responsive, Responsible, and Reliable 
  • We Hold Ourselves Accountable
  • We are Willing to Apologize when Warranted
Courage
  • We Offer Respectful, Assertive and Constructive Criticism
  • We are never “... Afraid To Do the Right Thing” (Dr. Gerald Levey)
Excellence
  • We Strive for Quality and Excellence in Service
  • We Take Ownership and Pride in Our Work
  • We Conduct Ourselves Professionally
Learning
  • We Relentlessly Seek Knowledge
  • We Share Our Knowledge and Experiences with Others
  • We Learn from Our Mistakes and Share Lessons Learned
Innovation
  • We Continuously Re-examine the Way We Do Our Work
  • We Always Look for Better Ways

Guiding and Prioritizing our Thinking and Decision-Making:

#1 Human and Animal Welfare & Safety
#2 Regulatory Compliance
#3 Customer Service